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How your data is protected

The safeguards behind your workspace, connected accounts and commercial actions.

Updated 2 October 2026

Workspace isolation

Workspace access is checked on the server. Creator assignments further limit manager access where applicable.

Safe actions

Review actions before they happen, unless you have enabled a specific automation rule. Approvals expire and must match the current deal. Repeated clicks are checked to prevent duplicate actions.

Verified updates

Updates from connected services are authenticated and checked for repeated delivery. Subscription access is confirmed from verified provider payment records, not the checkout screen alone.

Sensitive files

Uploaded originals use private storage and stay quarantined until required checks succeed. File scanning is currently unavailable, so those originals are not released for download or processing. When available, download links expire and require workspace access checks. The separate local document reader processes screenshots and PDFs on your device before you decide what text to save.

Connected accounts

Saved mailbox credentials are encrypted on the server. Signing in and granting mailbox access are separate choices. The Gmail add-on uses a short-lived permission for the message you choose and checks your Google identity and workspace access for each action. You can disconnect an inbox, the add-on or a linked WhatsApp number independently.

Messages and approvals

Gmail sends require your approval or a specific automation rule you have enabled. Historical imports do not send replies. The Gmail add-on creates drafts for you to review in Gmail. WhatsApp connection is not currently available for general use.

Sample requests and usage limits

Sample emails go only to the verified primary Gmail address, with a server-enforced three-request account limit. Private verification data identifies the sample during Gmail import. Sample results are excluded from real financial and performance totals. Shared delivery limits, bounded retries and duplicate checks help prevent repeated messages and unexpected provider use.

Analysis and your control

Instructions found inside an email or document cannot grant access or authorise an action. Optional analysis is limited to the feature you choose and cannot independently send a reply, confirm a payment or override your recorded decisions. The bottom-right Help guide answers feature questions on your device; it does not read your workspace records.

Report a concern

If you suspect unauthorised access or find a security issue, contact support. Include the affected page and steps to reproduce, but do not send passwords, access tokens or other people’s private records. No service can guarantee absolute security. This overview describes our safeguards and is not a claim of independent security certification.

Contact us

For a question about your account, data or these policies, contact admin@brandrelay.co.in.

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