Your account & your data
You control your connections and can request deletion of your BrandRelay account. Here’s how.
Sign in with your Google account, then open Settings → Privacy & data → Export. Save original documents separately: the workspace export includes records and file references, not the files themselves. Contact support if an export is incomplete or too large.
Open Settings → Connected accounts and disconnect the services you no longer want BrandRelay to use. Disconnecting stops future access; it does not erase saved workspace records or copies in Gmail.
Open Settings → Privacy & data → Delete account. Review the notice and type DELETE to confirm. This removes solely owned workspaces and their files, your membership and your sign-in account. If an upload is finishing, deletion pauses new workspace changes; wait and retry to complete it.
Shared workspace owners must transfer ownership first. Resolve unfinished checkouts and open subscriptions in Billing. Cancelling renewal keeps the subscription open until its paid period ends; immediate cancellation ends paid access and does not automatically issue a refund. Deletion is a separate confirmation.
Saved connection credentials are removed and provider access is revoked where supported. You can also remove BrandRelay from your Google account connections. Shared-workspace records may remain for their other members. Limited security, audit, tax or legal records may be retained where justified, and backups may take longer to expire. Contact support for deletion status. This does not delete your Google, Instagram or WhatsApp account, messages already sent, or copies on other devices.
Email admin@brandrelay.co.in to request help. We may verify your identity before changing or deleting records. Read our Privacy Policy for details.